Refund and Returns Policy at Ithrill.net

1. Overview

Our refund policy is applicable for 30 days from the date of purchase. As our products are delivered digitally, returns are not applicable. Refunds may be considered on a case-by-case basis for issues such as:

• Technical problems that prevent access or use of the product.
• Incorrect product delivery (e.g., wrong product provided).

2. Refund Process

If you believe you qualify for a refund, please contact us within 30 days of your purchase at contact@ithrill.net. Upon reviewing your request, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and credited to your original payment method within 5-10 business days.

3. Late or Missing Refunds

If your refund hasn’t been received within the expected timeframe, please:

• Check your bank account.
• Contact your credit card company or bank, as it may take some time before your refund is officially posted.
• If you still have not received your refund, contact us at contact@ithrill.net for further assistance.

4. Non-Refundable Items

• Digital products that have been downloaded or accessed are generally non-refundable unless they meet the criteria for refunds outlined above.
• Products purchased during a promotional period or with a discount code may not be eligible for refunds.

5. Exchanges

Since our products are digital, exchanges are not applicable. However, if you encounter any issues with your product, please contact us, and we will work with you to resolve the problem.

6. Customer Support

For any questions or assistance related to refunds and digital products, please contact us at contact@ithrill.net. We are committed to ensuring your satisfaction and resolving any issues promptly.