Terms of Service — iThrill / Retailanchor LTD

Terms of Service

Last updated: November 29, 2025

1. Acceptance of Terms

By accessing or using any services provided by Retailanchor LTD / iThrill (“we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of our services immediately.

2. Services We Provide

We offer a complete range of professional digital marketing and SaaS-based business solutions, including:

  • Social media marketing and paid advertising (Meta, Google, etc.)
  • Website design, development, and e-commerce setup
  • Email & SMS marketing automation
  • SEO optimization and reputation management
  • Access to our iThrill SaaS Dashboard for analytics, automation, and campaign management

3. Subscriptions & Payment

  • Subscriptions are billed on a monthly or annual basis, depending on your selected plan.
  • All fees are payable in USD via secure payment gateways on our website.
  • Failure to complete payment may result in immediate service suspension.
  • We reserve the right to adjust pricing, provided reasonable notice is given for renewals.

4. Use of Services

You agree to use our services responsibly, for lawful purposes only. Misuse—including unauthorized access, reverse engineering, or reselling our tools—is strictly prohibited and may lead to termination without refund.

5. Account Security

You are solely responsible for safeguarding your account credentials. If you suspect unauthorized activity, notify our support team immediately. We are not liable for loss caused by negligence in account management.

6. Intellectual Property

All tools, software, designs, and branding within our services are the property of Retailanchor LTD. You may not copy, modify, or redistribute any materials without express written permission.

7. Termination & Cancellation

We may suspend or terminate your account if you breach these Terms or misuse our platform. You may cancel your subscription at any time via your user dashboard or by contacting us directly.

8. Refund Policy

We offer limited refunds for verified service interruptions or technical issues. Refund requests must be submitted within 7 days of purchase and are reviewed individually. Approved refunds will be returned to the original payment method.

9. Limitation of Liability

Our services are provided “as is” and without warranty. Retailanchor LTD shall not be held liable for indirect, incidental, or consequential damages arising from use or inability to use our services. Maximum liability shall not exceed the total amount paid for your subscription within the last 12 months.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions regarding these Terms, please contact us using the information below:

📍 71–75 Shelton Street, London, WC2H 9JQ, UK 📧 contact@ithrill.com 📞 (585) 812-1021 🕒 Monday–Friday: 9 AM – 6 PM (EST)